ASSERTIVE COMMUNICATION FOR FEMALE
Why do we need to be assertive at times?
Assertiveness if done correctly, can be the difference between creating a hostile environment and a successful one. By being assertive when
necessary you can get your point across while maintaining good working relationships and friendships.
Benefits that come with assertiveness:
Increased respect from family, friends, and colleagues.
You can get what you want/need.
Tips for becoming more assertive:
Be confident. Trust your judgement and believe in what you are doing or saying.
Learn to say no. If you are not comfortable with something speak up. If something is not right say no. By nipping things in the bud early
can prevent conflict later.
Non-verbal communication. Stand upright and tall and regular eye contact are traits of a confident person. Your tone of voice is also
important, firm but not shouting or aggressive.
Consider what the other person/people are saying. Be sure to consider the other person/persons point of view, remember to listen and
acknowledge what they have said and how they might be feeling to create/keep a relationship.
Be clear. Make sure you are clear in the point you are trying to make. Be short, precise and to the point. If you waffle the listener may
get bored and stop listening.
Assertive communication is a good leadership trait!
Remember, being assertive is a skill that needs to be practised. The next time you find yourself in a situation where you have needed to use
one of the above tips, praise yourself!